Terms and Conditions
AGREEMENT BETWEEN YOU AND Crystal-Wizard.com
The Crystal-Wizard.com Website is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the Crystal-Wizard.com Website constitutes your agreement to all such terms, conditions, and notices.
Crystal-Wizard.com reserves the right to change the terms, conditions, and notices under which the Crystal-Wizard.com Website is offered, including but not limited to the charges associated with the use of the Crystal-Wizard.com Website. You are responsible for regularly reviewing these terms and conditions. Your continued use of the Crystal-Wizard.com Website constitutes your agreement to all such terms, conditions, and notices.
All content included on this site, such as text, graphics, logos, button icons, images, audio clips and software, is the property of Crystal-Wizard.com or its suppliers and protected by U.S. and international copyright laws. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties. All software used on this site is the property Crystal-Wizard.com or its software suppliers and protected by U.S. and international copyright laws and may not be reproduced, modified, distributed, transmitted, or republished.
Crystal-Wizard.com, Crystal-Wizard.com and all titles, characters, names, graphics and icons are service marks, trademarks, and/or trade dress of Crystal-Wizard.com. All other trademarks, product names and company names or logos herein are the property of their respective owners.
We accept money orders, personal checks, cashier's checks and credit cards. All personal/company checks must wait two weeks for clearance.
A 7 % handling charge is added to the sale of all products.
We charge a 17% restocking fee for all returns. We do not refund shipping charges.
Returns must be received in the same condition as when shipped. Customer should repack in original or better packing. If damage occurred during shipping, the customer must notify both Crystal-Wizard.com and the shipper immediately upon receipt. Refunds on damaged items will be processed immediately after the claim with the carrier has been settled.
Returns must be received within 10 days of the customer receiving the shipment. We do not accept returns on Custom made Jewelry Items, rings that have been sized at the customer's request or items in our Sale category.
Some products may be damaged during transit. Inspect all packages immediately in the presence of the delivery person. Do not sign delivery receipt until all packages have been inspected. In the event that damage has occurred, note the specific damage on the delivery bill and have the delivery person sign it as verification. Retain all boxes and other packaging material as package may be subject to inspection by the carrier. Call Crystal-Wizard.com within 24 hours to file a claim request. Failure to comply with this policy may result in a denial for damage claim.
Comparable Product Replacement
95 % of the time you will receive the exact product in the picture;if the exact product is not available you will be refunded or a comparable product will be substituted in your order.By comparable product means ,it will be the same value and approximately the same size.Pleae understand as each crystal is unique it is difficult to find a replacement product that is exactly the same,but we will do our best .
All products sold by Crystal-Wizard.com are sold "as is" to the customer. Crystal-Wizard.com does NOT offer warranty on any of the products sold. Crystal-Wizard.com is not liable for any damages or injury as a result of these products. Crystal-Wizard.com will not be responsible for your own actions.
Thank you for taking the time to read our terms and conditions. Our staff at Crystal-Wizard.com wishes you a great shopping experience.